Frequently Asked Questions
How long does delivery take across Australia?
Metro delivery is typically 2–5 business days; regional and remote areas may take longer. Exact estimates appear at checkout once your postcode is entered.
Can I pre-order upcoming sets?
Yes. Pre-order sets show an expected release date and your card is only charged when the order ships, unless stated otherwise.
What is your returns policy?
Unopened sets can be returned within a configurable period of delivery. See our Returns page for full conditions.
Do you offer Click & Collect?
Click & Collect is available at participating locations where configured. You will see the option at checkout if it applies to your order.
How can I tell if a set is genuine?
Every set we list is genuine LEGO stock, sourced through authorised channels, with original packaging and box contents.
Do you sell gift cards?
Yes — digital gift cards are available in a range of amounts and never expire.
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